Archive for the 'Marketing Rules' Category

More Woes for United Airlines

• July 14, 2009 • 1 Comment

Posted in Customer Service, Marketing Rules, Marketing mistakes, humor, public relations, video
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Free Airline Class Upgrade – Yeah, right!

• July 12, 2009 • Leave a Comment

Posted in Customer Service, Marketing Rules, Marketing mistakes, Promotions, Understanding customers, public relations, rant
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A Tale of Great Service and Broken Starbucks Coffee Grinders

• June 29, 2009 • Leave a Comment

Posted in Marketing Rules, public relations
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Pet Peeve: Charging for water?!

• June 27, 2009 • Leave a Comment

Posted in Customer Service, Marketing mistakes, rant
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Public Option/Single Payer/Socialized Medicine Debate

• June 26, 2009 • Leave a Comment

Posted in Marcus Clever Ad Award!, Marketing Rules, humor, public relations, television, video
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OOPS! Marketing Error on Behalf of Luggage Company

• May 27, 2009 • Leave a Comment

Posted in Features and benefits, Marketing Rules, Marketing mistakes, Understanding customers, humor, video
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Sales Leads — It’s All About Staying in Touch

• April 28, 2009 • Leave a Comment

Posted in Marketing Rules, Marketing mistakes, consistency of message, email, email marketing, humor
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Lie to me please; it sooo makes me want you

• April 10, 2009 • Leave a Comment

Posted in Internet marketing, Marketing Rules, advertising, email, email marketing, rant
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Earth Hour 2009

• March 19, 2009 • 1 Comment

Posted in Marketing Rules, Promotions, Weblogs, advertising, alternative marketing, email, mass media, video
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Under-Promise, Over-Deliver, a Lesson from the Airlines

• February 23, 2009 • 2 Comments

Posted in Customer Service, Marketing Rules, Marketing mistakes, public relations, rant
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