Archive for the 'rant' Category

Free Airline Class Upgrade – Yeah, right!

• July 12, 2009 • Leave a Comment

Posted in Customer Service, Marketing Rules, Marketing mistakes, Promotions, Understanding customers, public relations, rant
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Pet Peeve: Charging for water?!

• June 27, 2009 • Leave a Comment

Posted in Customer Service, Marketing mistakes, rant
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Lie to me please; it sooo makes me want you

• April 10, 2009 • Leave a Comment

Posted in Internet marketing, Marketing Rules, advertising, email, email marketing, rant
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Under-Promise, Over-Deliver, a Lesson from the Airlines

• February 23, 2009 • 2 Comments

Posted in Customer Service, Marketing Rules, Marketing mistakes, public relations, rant
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Diet Marketing – Why so Many False & Misleading Ads?

• February 10, 2009 • Leave a Comment

Posted in Internet marketing, humor, rant
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Fire Them All! Wall Street Bonehead Bonuses

• January 31, 2009 • 1 Comment

Posted in Marketing Rules, public relations, rant, video
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Watch More TV Faster — huh?

• December 11, 2008 • Leave a Comment

Posted in Features and benefits, Marketing mistakes, Understanding customers, advertising, craigslist, rant, television, web design
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If you focus on your hotel guest instead of your image, you’ll be happier and so will I

• December 8, 2008 • 5 Comments

Posted in Customer Service, Marketing mistakes, Understanding customers, rant
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What’s Wrong with CNN?

• December 5, 2008 • Leave a Comment

Posted in Understanding customers, rant
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