Archive for the 'public relations' Category

More Woes for United Airlines

• July 14, 2009 • 1 Comment

Posted in Customer Service, Marketing Rules, Marketing mistakes, humor, public relations, video
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Free Airline Class Upgrade – Yeah, right!

• July 12, 2009 • Leave a Comment

Posted in Customer Service, Marketing Rules, Marketing mistakes, Promotions, Understanding customers, public relations, rant
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A Tale of Great Service and Broken Starbucks Coffee Grinders

• June 29, 2009 • Leave a Comment

Posted in Marketing Rules, public relations
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Public Option/Single Payer/Socialized Medicine Debate

• June 26, 2009 • Leave a Comment

Posted in Marcus Clever Ad Award!, Marketing Rules, humor, public relations, television, video
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Under-Promise, Over-Deliver, a Lesson from the Airlines

• February 23, 2009 • 2 Comments

Posted in Customer Service, Marketing Rules, Marketing mistakes, public relations, rant
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Fire Them All! Wall Street Bonehead Bonuses

• January 31, 2009 • 1 Comment

Posted in Marketing Rules, public relations, rant, video
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Using Viagra to get some Peace (sic) in Afgahanstan

• December 26, 2008 • Leave a Comment

Posted in Marketing Rules, Promotions, Understanding customers, alternative marketing, humor, public relations
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I Told You So

• December 12, 2008 • Leave a Comment

Posted in Marketing mistakes, public relations
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Republic Windows Labor Union Sit In, Bank of America, and the opportunity for good public relations

• December 8, 2008 • Leave a Comment

Posted in Image, Marketing mistakes, public relations, television
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Memo to Automakers: Hello? Is your brain engaged?

• November 20, 2008 • 2 Comments

Posted in Image, Marketing Rules, Marketing mistakes, public relations
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